Support
Something not working? Tell us — we support what we install.
Call or send a support request. Describe what’s happening in your own words; no technical terms needed.
To help us help you faster
Five things to tell us.
You don’t need technical words. Describe what you see, the way you’d explain it to a colleague.
- Your organisation and site — which building or location.
- Which system — WiFi, phones, a door reader, the screens, the satellite link…
- What happened, and when — and whether it’s still happening.
- What you’ve already tried — a restart, a different cable, another room.
- How to reach you — the best number and a person on site.
Installed by someone else?
Tell us what you have and we’ll let you know whether we can help.